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Falla AI ikonu App: Falla AI

Falla AI – Terms of Use

Last updated: October 20, 2026

These Terms of Use (the “Terms”) govern your use of the Falla AI mobile app (the “App”), provided by Etlik Bilişim (“we”, “us”). By downloading the App, creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

How we process your personal data is explained separately in our Privacy Policy (https://www.etlikbilisim.com/fallaai/privacy-policy/). When you sign up, you separately confirm in the App that you have read and accept these Terms and the Privacy Policy.

1. What the App Is

Falla AI is an entertainment app that offers coffee cup readings, daily horoscopes, zodiac compatibility, rising sign and birth chart calculations, a Moon calendar, biorhythm and the Moon Circle. Readings and horoscopes are created automatically; they have no scientific basis, do not predict the future and are not a substitute for professional advice on health, mental health, finance, law, relationships or similar matters. You are responsible for any decisions you make based on them.

The App is not a crisis or support service. If you are thinking about harming yourself or someone else, call your local emergency number right away (112 in Turkey and the EU) or contact a health service.

2. Your Account

  • You need an account to use the App, created with an email address and password or with your Google or Apple account. You are responsible for giving accurate information and for keeping your password or linked account secure.
  • The App is not intended for children under 13. If you are under 18, get your parent’s or guardian’s permission before making a purchase.
  • Your account is personal; you may not transfer or sell it.
  • Creating multiple accounts to abuse free credits, gift codes or promotions is not allowed.

3. Reading Credits

  • Each coffee cup reading uses one reading credit.
  • You can get credits in these ways: one free credit when you sign up; one credit a day for watching a rewarded ad, if you are not a Premium member; reading packs you buy; 15 credits in each subscription period as a Premium member; and gift codes sent to you.
  • How detailed a reading is can depend on the type of credit used and on your membership; the App shows the details.
  • If your photos are not suitable for a reading (they do not show a cup or saucer), or a reading cannot be created because of a technical problem, your credit is not used or is returned to you.
  • Credits have no cash value and cannot be moved to another account except through a gift code. Unused credits stay in your account when your Premium subscription ends. If you delete your account, your unused credits are deleted too and cannot be restored.

4. Premium Membership

  • Premium is a monthly, auto-renewing subscription. The current price is shown on the purchase screen and in the store.
  • Payment is charged to your account in the store you downloaded the App from (your Apple Account or Google account) when you confirm the purchase. The subscription renews automatically for the same period and price unless you cancel it at least 24 hours before the end of the current period.
  • You can manage and cancel your subscription in the store’s subscription settings, or in the App under Profile › Help & Support › Manage subscription. If you cancel, Premium stays active until the end of the period you have paid for. Deleting your account does not cancel your subscription.
  • Premium includes 15 reading credits in each period; more detailed readings with love, career and health sections; adding an intention or question to your reading; 15 voice readings (“Hear Your Reader”) in each period; detailed compatibility and rising sign readings; your full birth chart (degrees, element and modality balance and personal interpretations) and birth charts for other people; the Moon calendar for the whole month; the biorhythm chart for the next 7 days; and no ads. Voice readings you do not use in a period do not carry over to the next one.
  • The subscription belongs to your store account and can be active on only one Falla AI account at a time. If you move it to another account with “Restore Purchases”, Premium ends on the previous account, and the voice readings already used in that period move with the subscription. Moving a subscription does not add new reading credits.
  • If the price changes, the store will tell you in advance under its own rules.

5. Purchases, Right of Withdrawal and Refunds

  • All purchases are made through the Apple App Store or Google Play; payment, billing and refunds are subject to the terms of the store you use. We never see your card or payment details.
  • Reading credits and Premium are digital services that are delivered to your account as soon as your purchase is confirmed. For this reason, under Article 15 of the Turkish Regulation on Distance Contracts, there is no right of withdrawal. This does not affect your right to request a refund through the store or any other rights you have by law.
  • You can request a refund at https://reportaproblem.apple.com for the App Store, or from your order history in the Play Store for Google Play. If a purchase is refunded, the credits and Premium it gave you are removed from your account.
  • If something you bought does not appear in your account because of a technical problem, write to us at the support address below.

6. Gift Codes

  • Gift codes can currently be created and redeemed only in the Android app.
  • You can send one of your reading credits to another user as a gift code; the credit is taken from your account when the code is created.
  • Each code can be used only once. You cannot use a code you created yourself, and a code that has been used cannot be taken back.
  • You are responsible for who you share a code with. Selling gift codes or handing them out for commercial purposes is not allowed.

7. Your Content and Rules of Use

  • The photos you upload and the text you write belong to you. You allow us to use them only to provide the service: to create your reading, check that the content is suitable, store it and show it to you. For intentions you leave in the Moon Circle, this permission also covers showing the intention anonymously to other users until the next New Moon (see section 8).
  • Upload only photos of a coffee cup and saucer for readings. Do not upload or write other people’s personal data, or content that is illegal, obscene, hateful or infringes anyone’s rights. A reading may not be created from photos or text that are found to be unsuitable.
  • You may not: reverse engineer, modify or copy the App; use the App with automated tools; abuse bugs, ad rewards, gift codes or the purchase system; try to get around security measures; or use the App for any unlawful purpose.
  • If you break these rules, we may temporarily restrict or close your account and take back credits obtained through abuse.

8. Moon Circle and Community Rules

The Moon Circle is an optional community space where you can leave a short intention at the New Moon and anonymously stand with the intentions of others. By using the Moon Circle you accept the rules below; you also confirm them in the App before leaving your first intention.

  • Anonymity: Your intention is shown to other users without your name, photo or profile, only as its text and the category you picked. No user is shown who supported or who reported an intention; only the owner of an intention sees how many people supported it.
  • Cycle: You can leave one intention per cycle (from one New Moon to the next); new intentions are accepted until the Full Moon. Your intention is deleted at the next New Moon, and you can remove it at any time by releasing your star.
  • Prohibited content: insulting, threatening or wishing harm on a person or group; hate speech, harassment and violence; sexual or obscene content; encouraging harm to yourself or others; details that identify you or anyone else, such as full names, phone numbers, addresses, emails or social media accounts; ads, links, requests for money, spam and scams; and any unlawful content.
  • Moderation: Intentions are checked automatically before they are published; those found unsuitable are not published, and those that cannot be checked wait for review. Automated checks may not catch every unsuitable intention.
  • Reporting, hiding and blocking: You can report an intention you find inappropriate, hide it from your own view or block its author. An intention you report disappears from your view at once. Reports are reviewed; intentions reported by several people, or that carry a serious risk of harm, may be hidden from everyone while they are reviewed.
  • Enforcement: We have no tolerance for objectionable content or abusive users. We may remove intentions that break the rules, restrict their authors from leaving intentions for a period of time, and close accounts for serious or repeated violations. If you think an intention was removed by mistake, write to the support address.
  • Responsibility: Intentions are written by users and do not reflect our views. Intentions are wishes, not promises that they will come true.
  • If you come across something upsetting or want to appeal a decision: [email protected]

9. Intellectual Property

The App’s design, software, text, images, sounds and the name “Falla AI” belong to Etlik Bilişim or its licensors. We give you a personal, non-transferable, limited permission to use the App for personal, non-commercial purposes. You may keep and share the readings created for you for personal purposes, but you may not use them commercially.

10. Availability and Changes to the Service

We work to keep the App running without interruptions or errors, but we cannot guarantee it. The service may stop temporarily because of maintenance, updates or issues at our service providers. We may change, add or remove features; if we remove a paid feature, we will announce it a reasonable time in advance.

11. Limitation of Liability

The App is provided “as is”. To the extent permitted by law, we are not liable for decisions made based on readings, for indirect losses or for service interruptions. This section does not limit our liability for intent or gross negligence, or any rights you have under consumer protection law.

12. Deleting Your Account and Ending These Terms

You can delete your account at any time in the App (Profile › Delete my account) or on our account deletion page (https://www.etlikbilisim.com/fallaai/account-deletion/). Your deletion request becomes final after 7 days; if you sign in again during that time, the request is cancelled. When your account is deleted, your unused credits, readings and other records are deleted and cannot be restored. You need to cancel your subscription separately in the store.

We may close your account if you break these Terms.

13. App Store and Google Play

If you downloaded the App from the App Store, your license to use the App is also governed by Apple’s Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/); if you downloaded it from Google Play, the Google Play Terms of Service apply. These Terms set the rules of the service in addition to those agreements. Apple and Google are not parties to these Terms and are not responsible for the App’s content or support.

14. Changes to These Terms

We may update these Terms from time to time. We will announce significant changes in the App or on this page. If you keep using the App after a change, you accept the updated Terms.

15. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Turkey. Consumers may apply to the consumer arbitration committee where they live or where the transaction took place, within the monetary limits set each year under Turkish Consumer Protection Law No. 6502, and to consumer courts for disputes above those limits. This does not take away any rights you have under the mandatory consumer protection laws of the country you live in. For disputes with users who are not consumers, the courts and enforcement offices of Istanbul have jurisdiction.

16. Contact

For questions and requests: [email protected]

Etlik Bilişim — Falla AI